Refund / Return Policy
At Malee Cut And Co, we aim to provide high-quality products and services. Please read our refund and return policy carefully to understand your rights and responsibilities.
Returns
We accept returns within 14/30 days of delivery. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
Items that are damaged, used, or not in their original condition may not be eligible for a return.
Non-Returnable Items
Certain items cannot be returned, including:
- Digital products or downloadable content
- Customized or personalized items
- Services that have already been delivered
Refunds
Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
If approved, your refund will be processed within [5–10 business days] and credited to your original payment method.
Late or Missing Refunds
If you haven’t received your refund yet, please check your bank account again. Then contact your payment provider, as it may take some time before your refund is officially posted.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange, please contact us with proof of the issue.
Shipping Costs
Customers are responsible for return shipping costs unless the item is defective or incorrect. Shipping costs are non-refundable.
Contact Us
If you have any questions about returns or refunds, please contact us:
Email: maleehacutco@gmail.com